Shipping Policy
Shipping Policy
- We ship worldwide via Singapore Post Registered Mail.
- There will be a flat rate shipping fee of S$3.00 (Within Singapore), S$5.00 (Outside Singapore) including both handling and packaging.
- Under normal circumstances, we will post your article within 1-3 working days. However, we may delay it due to large order volumes. In such case, we will post your order as soon as possible.
- Tracking number will be provided upon request.
- To save the environment, we will use recycled materials for most of our packaging.
- It is your responsibility to inform us, if you have not received your order after more than 7 working days (within Singapore) or 18 working days (outside Singapore). We will help lodging an inquiry with Singapore Post. For missing articles, the maximum of S$68.00 will be refunded after the completion of its investigation.
- S$5.00 will be charged to re-send any unclaimed articles which are returned to us.